WE ARE STILL UNDER CONSTRUCTION, BUT WE ARE PROCESSING ONLINE ORDERS. THANK YOU FOR YOUR PATIENCE.
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FREQUENTLY ASKED QUESTIONS
Whether you’re new to hemp or just curious about how our shop works, you’re in the right place. We’ve rounded up answers to the most common questions about our products, shipping, policies, and more so you can shop with confidence and chill with ease. Still need help? Hit us up and we’ll be happy to walk you through it.
ABOUT OUR PRODUCTS
What Kinds of Products Can I Find at The Hemptender?
Does The Hemptender Sell Cannabis?
Does The Hemptender Sell Magic Mushrooms?
There are so many different products to choose from! Where should I start?
I'm new to Hemp and CBD. What do I need to look for?
Can I use more than one product at a time?
Are your hemp products suitable for both beginners and experienced users?
What’s the strongest THC product you offer?
ABOUT EFFECTS, SAFETY, AND DOSING
Will hemp products get me high?
How long does it take to feel the effects?
How do I choose the right dosage or strength for my hemp product?
Will I fail a drug test after taking hemp products?
Is it safe to use your products if I have a medical condition or take medications?
Can I build a tolerance to hemp products?
ABOUT INGREDIENTS, TESTING, AND SOURCING
Are your hemp products third-party lab tested? Can I see the results?
What’s the difference between full spectrum, broad spectrum, and isolate?
Where does The Hemptender source its products?
Are your edibles vegan or gluten-free?
What’s in your edibles besides cannabinoids?
Do your products contain artificial flavors or sweeteners?
ABOUT ORDERING ONLINE
Can I place an order for legal hemp products from The Hemptender online?
What payment methods do you accept for online orders?
I don’t live in North Carolina. Can I still order hemp products on your website?
Do I need a medical card to order hemp products?
Can I change or cancel my order after it’s placed?
Can I track the status of my order without the confirmation email?
Do you offer any discounts or promotions for loyal customers?
How do I add a coupon to my online order?
ABOUT SHIPPING AND RETURNS
Is it legal to order hemp products online?
Do you offer express or overnight shipping?
When will I get my tracking info?
How long will it take for my order to arrive?
Will my package smell like weed?
What if I'm not satisfied with my purchase? Can I return it?
What if my order never arrives?
ABOUT VISITING IN PERSON
Where are your dispensaries located?
What are your hours?
What should I bring?
Will I need to pay with cash?
Do you carry the same products in-store and online?
Can I place an order online and pick it up in-store?
Is your store wheelchair accessible?
Can I bring my dog into the store?
NEED MORE HELP?
If your question didn’t get answered here, don’t stress. You can always reach out to our team—we’re quick to reply and happy to help.
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